Effective Date: August 9, 2024

Introduction

Welcome to Bottle Bank. We deeply value the confidentiality and integrity of the personal details you share with us. This Privacy Policy is designed to transparently communicate how we gather, utilize, and safeguard your information, ensuring that every interaction with our website reflects the high standards you experience at our establishment.

Information Collection

As you navigate and interact with our website, we may collect personal data in the following ways:

• Contact Information: If you decide to utilize our “Opt-In” online forms requesting exclusive updates, we will collect details such as your name and email address, along with any additional information you wish to provide.
• Reservations: Planning your visit through our online reservation system may require you to share personal identifiers like your name and contact information, along with any specific preferences to enhance your Bottle Bank experience. (Future Functionality)
• Comments: Engage with our curated content, where we collect data provided in your comments, as well as your IP address and browser user agent string to aid in spam prevention. An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here. After approval of your comment, your profile picture is visible to the public in the context of your comment.

Use of Information

The personal information you entrust to us is used for the following purposes:

• To dispatch tailored updates and communications about our curated events, special offerings, and the latest happenings at Bottle Bank.
• To seamlessly handle your reservations and personalize your visits. (Future Functionality)
• To refine and personalize your online experience according to your preferences.
• To promptly address any inquiries or feedback you may provide.

Text Messaging Communication

Opt-In to Receive Text Messages:

By providing your mobile phone number and opting in via our website or in person at our location, you agree to receive text messages from Bottle Bank regarding updates, special offers, reservations, and event information. Messages will be sent via an automated system. Your consent is not a condition of any purchase.

Types of Messages:

• Promotional offers and discounts
• Reservation confirmations and reminders
• Updates about new menu items or services
• Invitations to exclusive events

Frequency of Messages:

The frequency of messages may vary based on your areas of interest and membership status. Typically, you can expect to receive 2 to 4 messages per month. This frequency may increase during special promotions or events.

Cost of the Service:

There is no additional charge for receiving text messages from us, but standard message and data rates charged by your mobile network provider may apply.

Non-Disclosure of Consent:

We respect your privacy and autonomy in choosing to receive text messages from us. Your consent to receive communications via text message is not shared with any third parties. We maintain this information solely to manage our direct communications with you according to your preferences.

Revoking Consent:

You have the right to withdraw your consent to receive text messages from us at any time. If you decide you no longer wish to receive these communications, you can opt out by:

• Texting “STOP” to the number provided in our messages. Upon receiving your request, we will send you a confirmation message that your number has been removed from our texting list.
• Contacting us directly. You can also contact our customer service at help@bottlebank.com to request removal from our text message communication list.

Please note that after you revoke your consent, you may still receive messages for a short period while our system updates your preferences.

Compliance with The Campaign Registry (TCR):

Our text message marketing campaigns are registered with The Campaign Registry (TCR), ensuring compliance with mobile carrier standards and reducing the risk of spam. We adhere to the guidelines set forth by TCR and mobile carriers to maintain transparency and trust in our communications.

Media

If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. It is possible that visitors to the website could download and extract any location data from images you may provide if you fail to remove this information.

Cookie Usage Policy

Our website uses cookies—small text files placed on your device—to enhance your user experience, gather usage data, and facilitate tailored advertisements. By continuing to use our site, you consent to our use of cookies as follows:

• Essential Cookies: These are necessary for the website’s basic functionality and are typically set in response to your actions, such as setting your privacy preferences, logging in, or filling in forms.
• Performance and Analytics Cookies: These help us understand how visitors interact with our website by collecting and reporting information anonymously, thereby aiding us in improving the way our website functions.
• Advertising Cookies: These cookies are employed to limit the number of times you see an advertisement as well as help measure the effectiveness of the advertising campaigns.

You have the right to decide whether to accept or reject cookies. You can set or amend your web browser controls to accept or refuse cookies according to your preferences. If you choose to reject cookies, you may still use our website though your access to some functionalities and areas of our site may be restricted.

For more detailed information on how to manage cookies, please consult the ‘Help’ section of your browser

Information Protection

We take the security of your personal information seriously. We implement a variety of security measures to ensure the safety of your personal information when you interact with our website. These measures are designed to protect your data from unauthorized access, alteration, disclosure, or destruction. We continue to evaluate and update our security practices in response to advances in technology and new security threats.

Confidentiality and Third-Party Disclosure

We are committed to protecting the confidentiality of your personal information. Your data is never sold or traded. However, we do share information with select partners—such as website hosting providers and technical support teams—who are integral to the operation of our website and services. These partners are carefully chosen for their commitment to maintaining the confidentiality and security of your information.

Third-Party Links

At times, our website may include links to third-party products or services. These external sites operate with their own privacy policies. We, therefore, assume no responsibility for the content or activities of these linked sites.

Compliance with Legal Requirements

We reserve the right to disclose your personal information as required by law and when we believe that disclosure is necessary to protect our rights and/or comply with a judicial proceeding, court order, or legal process served on our website. Additionally, we may disclose information about you if we determine that such disclosure is necessary to protect the public interest or ensure the safety of our customers, employees, or others.

Acknowledgment and Acceptance of Terms

Your use of our site constitutes your consent to our Privacy Policy.

Changes to Our Privacy Policy

We reserve the right to modify this Privacy Policy at any time. Please review it periodically to stay informed of any changes. Your continued engagement with our website following any policy updates signifies your acceptance of these changes.

Contact Information

For any questions or clarifications regarding this privacy policy, please reach out to us at:

Bottle Bank Legal Affairs
Attention: Bottle Bank Privacy Policy
227 Sandy Springs Pl, Ste D272, Atlanta, GA, 30328
legal@bottlebank.com

In Conclusion

We are committed to ensuring that your personal experience extends from our cellar to your digital interactions with us, reflecting the elegance and attention to detail that defines Bottle Bank.